The Art And Science Of Enhancing Board Effectiveness

Clare led the effectiveness review of our Board and its five Committees very well. She took the time to understand our business and its priorities, the regulatory environment in which we operate and the backdrop of our changing Group CEO and tailored her approach accordingly. Clare built excellent working relationships with myself, the Chair and the other Board members throughout the review process which is a testament to her credibility and professionalism. She produced a well-written report, including a number of thoughtful recommendations, which we have used as the basis for our forward-looking action plan. I would be more than happy to recommend Clare as an excellent Board effectiveness reviewer.

Geoffrey Timms, Group General Counsel and Group Company Secretary, Legal & General Group plc

Clare is very professional and is at home in the Board room, and she was therefore accepted as highly credible by our directors. She has broad experience of a range of FTSE companies and used this to benchmark and contextualise the key conclusions from our review. Her report to the Board was confidently presented and drew out the essence of the feedback she had heard from our directors. It enabled us to have a focused debate on the key points and agree some important actions. I am very happy to recommend Clare for Board evaluations.

Tim Fallowfield – Company Secretary & Corporate Services Director

I found Clare a pleasure to work with. She has a great manner and really engages with the company (Chairman and Company Secretary) to get a sense of the Board at the outset, and to agree what the review will look like. Each stage (defining the process, engagement with Board members (and others), Board attendance and review presentation) were well thought through and the Chair and I were kept informed at regular intervals and briefed on progress.

Company Secretary, FTSE 250

Clare Chalmers’ review demonstrated real insight into the workings of the board - its positives and where it can improve. All the board members felt that it was a really worthwhile and well- structured evaluation

Lord Livingston – Chair

On behalf of the Board, I wish to express my sincere thanks to you for your work over the past few months, for capturing the essence of the Board so succinctly in your report and for your professionalism

Sir James Wates CBE – Chairman